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Business Overview PNC

PNC offers a wide range of services for all our customers, from individuals and small businesses, to corporations and government entities. No matter how simple or complicated your needs, we're sure to have the products, knowledge and resources necessary for financial success.

Our capabilities: Strong. Deep. Focused on you.

Retail Banking

We provide deposit, lending, cash management and investment services to more than 5 million consumer and small business customers across 19 states and the District of Columbia. No matter how you choose to bank with us--by visiting one of our more than 2,900 branches, using one of our 7,200 ATM machines, or by visiting our online banking site -- we make it easy. Our breakthrough innovation, Virtual Walletsm, is nothing less than an online, high-definition view of your money that netbanker.com calls "truly inspired." It's currently available through PNC branches and pncvirtualwallet.com. Great WorkPlace Award for highly engaged employees committed to customer service, Gallup (2012) PNC Virtual Wallet among Top 10 Innovators, Bank Technology News (2009)

Asset Management Group

We deliver a broad range of tailored investments, wealth planning, trust and estate administration and private banking services to affluent individuals and families, including the ultra-affluent. Institutional Investments serves as investment manager and trustee for companies, not-for-profit organizations and retirement plans across the country. PNC Capital Advisors, LLC, a multi-strategy investment management organization, focuses on style purity and risk management to support clients' long-term investment objectives. In total, as of June 30, 2012, we had approximately $109 billion in assets under management and $214 billion of assets under administration, serving our clients from nearly 90 offices in 17 states and the District of Columbia. In 2011, we rank as the 6th largest bank-held wealth manager by Barron's and the 6th largest ultra-affluent provider by Family Wealth Alliance.

Corporate & Institutional Banking

PNC competes to win in the middle market, where we are proud to be one of the leading credit providers to middle market companies across the country. In fact, PNC is the #2 syndicator of middle market loan transactions in the United States.

But credit is only part of the story. Underpinning our success at building deep and lasting relationships with middle market clients is our breadth of capabilities--including extensive treasury management, capital markets and international banking services--many of which have been tailored specifically for the middle market audience. And through PNC's investment bank, Harris Williams, we offer one of the nation's largest and most successful M&A advisory teams focused exclusively on the middle market.

PNC is an industry leader in many other target markets as well. Our client list includes more than one-third of the FORTUNE ® 500 as well as thousands of real estate, healthcare, government, higher education and not-for-profit entities. All of these clients, including many of the nation's largest competitors in their respective specialties, benefit from PNC's deep industry knowledge and our sophisticated capital raising, treasury management and capital markets capabilities.

Residential Mortgage Banking

We provide a wide variety of borrowing options -- whether you're a first-time home buyer, moving up to something larger, looking to refinance your current home or ready to purchase the vacation home of your dreams, we offer the optimal mortgage solution to ensure you obtain the loan that's best for you.

Experienced mortgage professionals serve our customers through any of our more than 2,500 Retail Banking branches and our nationwide network of 113 retail mortgage offices in the continental United States.

With a loan portfolio of more than $132 billion as of June 2012, PNC Mortgage is recognized as one of the top residential mortgage originators and servicers nationally.

BlackRock

PNC owns approximately one-quarter of BlackRock, one of the largest publicly traded investment management firms in the country. BlackRock works on behalf of institutional and individual investors worldwide through a variety of equity, fixed income, liquidity and alternative investment products. In addition, it provides risk management, investment system outsourcing, and financial advisory services to a growing number of institutional investors.



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