en uk

Inserting a microSD Card ICONIA SMART S300

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    Your smartphone features a memory expansion slot that accepts a microSD Card to expand memory and storage capacity.

    FAQ and troubleshooting

    This section lists frequently asked questions that may arise during the use of your smartphone, and gives easy answers and solutions to these questions.

    Aspect

    Question

    Answer

    Audio

    Why is there no sound coming from the device?

    If the headset is plugged into the device, the speaker is automatically shut off. Disconnect the headset.

    Check that the device volume setting is not muted.

    Check that the volume control is not at its

    Lowest setting.

    Multimedia files

    Why can't I view my picture files?

    You may be trying to view an image that is not supported.

    Why can't I view my video files?

    You may be trying to view a video that is not supported.

    Why can't I play my music files?

    You may be trying to play a file that is not supported.

    System information and performance

    How do I check the OS version of my device?

    Tap Menu > Settings > About phone to check the OS version (Kernel/build number) and other hardware and software information.

    Power

    I couldn't turn on the device.

    The battery power may be depleted.

    RAM / ROM

    How do I check the RAM and ROM memory status?

    To check the ROM status, go to Settings > SD card & phone storage.

    To check RAM status, go to Settings > Applications > Running services.

    Unlock pattern

    I forgot my unlock pattern.

    After a certain number of wrong entries, you will be presented with an option to

    Reset your pattern. Tap Forgot pattern? and

    Enter your google account username and password.

    Note: You must have an active Google account on the smartphone.

    Alternatively, you restore your smartphone to factory settings.

    Aspect

    Question

    Answer

    Heat

    The phone heats up when charging or making long duration calls.

    It is normal for the phone to heat up when charging. When charging is complete, it will return to its normal temperature.

    It is also normal for the phone to heat up during long periods of use, such as watching a video or a long phone conversation.

    Other sources of help

    For information on:

    Refer to:

    Up-to-date information regarding your

    Www. acer. com

    Smartphone

    Mobile. acer. com

    Service enquiries

    Www. acer. com/support




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